PLEASE READ THIS PRODUCT WARRANTY VERY CAREFULLY
AHP WARRANTS THAT THE PRODUCTS DELIVERED HEREUNDER SHALL BE SUBSTANTIALLY FREE FROM DEFECTS IN MATERIALS, WORKMANSHIP AND FABRICATION. THIS WARRANTY IS APPLICABLE FOR A PERIOD OF NINETY (90) DAYS (UNLESS OTHERWISE REFERENCED), AFTER THE DATE OF DELIVERY OF SUCH PRODUCTS TO THE CUSTOMER. AHP MAKES NO WARRANTIES, EXPRESSED OR IMPLIED (INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR INTENDED PURPOSE) OR STATUTORY, OTHER THAN THE FOREGOING LIMITED WARRANTY. THE FAILURE OF CUSTOMER TO SUBMIT A CLAIM WITHIN NINETY (90) DAYS (UNLESS OTHERWISE REFERENCED), AFTER RECEIPT OF SUCH PRODUCTS SHALL CONSTITUTE AN ADMISSION BY THE CUSTOMER AND CONCLUSIVE PROOF THAT THE PRODUCTS ARE IN EVERY RESPECT AS WARRANTED. SUCH FAILURE TO SUBMIT A CLAIM WITHIN NINETY (90) DAYS (UNLESS OTHERWISE REFERENCED), SHALL ALSO RELEASE AHP FROM ANY AND ALL CLAIMS FOR DAMAGES OR LOSS SUSTAINED BY THE CUSTOMER AND ANYONE ELSE CLAIMING THROUGH THE CUSTOMER. If Customer submits a claim for breach of warranty within ninety (90) days (unless otherwise referenced) after the date of delivery of the Products to Customer, it is agreed and understood that Customer’s sole and exclusive remedy shall be, at AHPs sole discretion, the repair or replacement of the Products, which may include new or factory refurbished products. It is further understood that the above-stated limited warranty shall not apply if Customer in any way modifies, alters or misuses any Products. Misuse of Products shall include, but not be limited to, any exposure to temperature extremes, chemicals or solvents, use of Products beyond recommended torque specifications, or any other use inconsistent with usage recommendations provided with such Products or inconsistent with best industry practices. AHP also reserves its right to seek full indemnification from Customer in any third-party actions brought against AHP by individuals or companies who claim to have suffered injuries or property damage as a result of the modification, alteration or misuse of any Products.
American Hakko Products, Inc. provides a (90) ninety-day limited warranty against defects in material and workmanship for all HAKKO and CHP brand products from the date of delivery to the original owner. However, no warranty shall apply to products that have been damaged, altered, abused, improperly installed, improperly maintained, repaired after purchase, have had their identification markings removed or altered in any way, or that have a different voltage other than what is standard for US/Canada/Mexico (110V-120V). The use of non-HAKKO components will void this warranty if that component is defective or is a contributing factor to the defect. The electronic portion of the product shall be warranted for a longer period as specified below. No warranty shall apply to any product or component part that is subject to normal wear during use (such as tips, nozzle, blades, fuses, metal parts, filters, brushes, and the like). No warranty shall apply to any product listed in the Hakko outlet on the site. All warranties are transferable.
American Hakko’s warranty obligation shall be limited to repairing or replacing any product determined to be defective. Replacements may include new or factory refurbished products. American Hakko reserves the right to inspect any product to determine whether such product has failed due to a defect in material or workmanship and all warranty claims must also comply with the PROCEDURES FOR WARRANTY CLAIMS set forth below. Onsite labor costs are specifically excluded under this warranty.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY FOR ANY CLAIMANT. AMERICAN HAKKO SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR INDIRECT DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR INABILITY TO USE ANY PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION TO THE DURATION OF THE WARRANTY PROVIDED HEREIN. AMERICAN HAKKO’S LIABILITY FOR ANY CLAIM ARISING FROM THIS WARRANTY (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE) SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. No American Hakko dealer, agent or employee is authorized to make any modification or extension to this warranty.
Because some states do not allow the exclusion or limitation of consequential or incidental damages or allow limitations on how long an implied warrant lasts, the above limitations may not apply in each case. This warranty gives specific legal rights and claimants may have other rights which may vary from state to state.
The Hakko models listed below are subject to an extended limited warranty on the electronic portion of the power supply unit, heating elements, motors, and sensors as defined below:
• HAKKO 373, 375, FA Series, FG Series, FM Series, FR Series, FT Series, FU Series, FX Series, HF series and HU Series.
• CHP AT Series, AM Series, AP Series, ATX Series and DPF-300.
POWER SUPPLY ELECTRONICS:
The electronic portion of the power supply unit is warranted to be free from defects in material and workmanship for a period of twelve (12) months from the date of delivery. This warranty is limited to the failure of components on the central board. This warranty does not include the power supply casing and associated case parts that may fail due to misuse and/or mishandling.
HEATING ELEMENTS:
The factory installed heating element is warranted not to fail for a period of twelve (12) months from the date of delivery. "Fail" is defined as any portion of the heating element ceasing to function properly under normal operating conditions due to defects in material and workmanship. This warranty shall be void if it is determined that the unit has been misused or damaged outside of normal use. This warranty excludes heating elements that are part of a composite tip, nozzle, or blade and cannot be replaced separate of the composite assembly.
BLOWER AND VACUUM MOTORS:
Blower and vacuum motors are warranted not to fail for a period of twelve (12) months from the date of delivery. “Fail” is defined as any portion of the blower or vacuum motor ceasing to function properly under normal operating conditions due to defects in material and workmanship. This warranty shall be void if it is determined that the unit has been misused or damaged outside of normal use.
DRIVER MOTORS:
Brushless driver motors are warranted not to fail for a period of twenty-four (24) months from the date of delivery. All other driver motors are warranted not to fail for a period of twelve (12) months from the date of purchase. “Fail” is defined as any portion of the motor ceasing to function properly under normal operating conditions due to defects in material and workmanship. This warranty shall be void if it is determined that the unit has been misused or damaged outside of normal use.
SENSORS:
Factory installed sensors are warranted not to fail for a period of twelve (12) months from the date of delivery. "Fail" is defined as any portion of the sensor ceasing to function properly under normal operating conditions due to defects in material and workmanship. This warranty shall be void if it is determined that the unit has been misused or damaged outside of normal use.
PROCEDURES FOR WARRANTY CLAIMS:
All warranty claims must be submitted within the applicable warranty period. Warranty claims shall be made to:
American Hakko Products, Inc.
28920 Avenue Williams
Valencia, CA 91355
(661) 294-0090
Fax: (661) 294-0096
Toll-Free: 1-800-88-HAKKO (42556)
www.Hakko-USA.com
Support@Hakko-USA.com
All claimants must obtain a CASE NUMBER from American Hakko before any equipment is returned. Returns without a Case number will not be accepted. Each claimant is responsible for all shipping charges (to and from American Hakko) and any applicable taxes and/or duties. Proper information must be supplied on all units that are being returned. No warranty shall be available to any person who is unable to show proof of purchase. Full compliance with these procedures rests solely with the claimant.
Effective Date
July 1, 2025